All air passengers must have a non-medical mask or face covering to cover their mouth and nose during travel to Canada. You will need to show your non-medical mask or face covering during the boarding process. If you do not have it, you will not be allowed to continue on your journey.

COVID-19 is a serious health threat, and the situation in Canada is changing every day.

Instructions to follow before you travel to Canada:

  • If you have symptoms of COVID-19, you will not be permitted to board the plane:
    • If you show signs of COVID-19 upon arrival, officials will contact a quarantine officer and the officer will perform a more detailed assessment;
    • If necessary, the quarantine officer may:
      • Order you to be transported to hospital to undergo a medical examination;
      • Inform the local public health authority that you may have COVID-19.
  • If you have no symptoms of COVID-19, you should:
    • Ask your employer if your job is still available;
    • Read the email that you received from Immigration, Refugees and Citizenship Canada (IRCC) and follow their advice.
  • You will likely need to undergo mandatory quarantine for the first 14 days when you get to Canada. You need to discuss the plan for this period with your employer before you arrive.
Photo credit: Ismail-Mohamed Sovile

Information you need to have with you when boarding and may be asked of you upon arrival:

  • The address of your accommodation (housing);
  • A telephone number or email so that Canadian officials can contact you;
  • Your employer’s contact information;
  • How you will get from the airport to your accommodation, confirming that you are going directly from the airport to your quarantine location without any stops for food and/or basic supplies;
  • Your plan for how you will access food and other essentials, which may include asking your employer to help. Note that your employer cannot prevent you from accessing food. The employer is not responsible for covering the cost of these items. If you wish, you may arrange a plan with your employer for recouping these costs, as long as both you and your employer are in agreement;
  • Confirmation that you will not be in isolation with vulnerable groups;
  • Work permit or port of entry (POE) letter of introduction that shows you were approved for a work permit. Show your work permit or POE letter to the airline attendant. This document shows that you are allowed to travel to Canada during the travel restrictions.